On our website, we offer the possibility of exchanging and returning goods. Returns are possible within 14 days of receipt if the item has not been extensively used and maintains its original characteristics.
If more than 14 days have passed since the receipt of the item and there are functional issues due to a part malfunction, the exchange or return process may take up to 1 month, as our distributors are located in another country.
After the acceptance and processing of the return, the funds for the item will be refunded to your card within 2 business days. Please note that this timeframe may vary depending on the bank and payment method.
Please note that our store exclusively offers original and high-quality children's toys. We carefully select our products to ensure that our customers receive only the best items. Our team believes in the quality and reliability of each product we offer.